E-Commerce Giants Optimizing Inventory Using Data Scraping

About Client

A global retail giant has an electronics distribution hub that focuses on online retail & fulfillment. The client is serving millions of customers in more than 15 countries, including South Africa, Tanzania, Japan, and the USA. They are processing millions of orders monthly. The client manufactures everyday electronics gadgets such as computers, smartphones, refrigerators, microwaves, and so forth, and operates with a global warehousing and logistics network.

Client Requirement

The client was in search of a solution that helps to develop a dynamic pricing strategy. They want to effectively monitor stock availability to prevent stockouts. The Client often misses opportunities due to poor demand forecasting and a lack of market insights, which is why they wish to monitor stock levels and prevent lost sales. As the client, the manufacturing partner’s requirements were as follows:

• Scrape the flash sale event to align promotional timing.
• Boost products with the proper enhancement method.
• Effectively align marketing strategies with business goals.
• Accelerate assortment planning to improve product mix.
• Make an effective checklist for vetting third-party vendors.
• Aligning sales and production departments with demand forecasting.
• Take actionable steps to meet customer demand.

Challenges

The challenges faced by the client were as follows:

• A rapid shift in customer behavior resulted in an unstable demand pattern.
• Difficulty in responding to aggressive rival discounting.
• Experiencing inconsistent inventory restocking schedules.
• Unable to fix the fluctuating listing visibility.
• An irregular restock timeline creates a problem in a thriving business.
• Due to inconsistent warranty terms, service policies were unstandardized.
• Fragmented regional catalogs had created a serious issue for businesses.
• The product launch failed due to poor coordination and unfavorable timing relative to market competition.
• The rising customer expectations for faster delivery put pressure on the business to accelerate fulfillment.

Solution

Retailgators provided the following solution to fulfill the client's requirement.

Our team provided the client with real-time demand signals to deal with unstable demand patterns. We help them track flash events to overcome flash sale unpredictability. The organization has provided the most accurate supplier performance insights to solve the issue of vendor supply inconsistency. Our data scraping services empower the client to optimize the pricing strategy to capture discount patterns. Through VIP segmentation, we enable the client to detect early access deals.

Retailgators has provided real-time tracking to address inconsistent inventory restocking schedules. Our development team syncs the campaign calendar to prepare for the client’s goals for future growth. We performed localized catalog scraping, which resulted in a more complete and unified experience across all regions.

Impact

Integrating the data scraping solution into the client’s business solves many issues for them. The client experienced 35% fewer lost sales. By scraping a competition’s real-time stock data, they could optimize the inventory strategy. The client's Bundle inventory syncing helps the client make cross-sell strategies. They have lowered regulatory risk and increased compliance. Through data scraping, the client could strategically manage the vendor. They seamlessly optimized local inventory based on regional performance.